May 21, 2012

Guest Post: Keep Online Readers Interested

By Renee Bradford

Unless you offer updated news on a nuclear catastrophe or play videos of kittens being cute, readers will decide in about nine seconds if your website warrants their attention. In 2002, the BBC released a report saying that the internet has turned us into digital goldfish, with our attention spans going shorter and shorter.

In his article “What the Heck Happened to our Attention Spans?” blogger Josh Catone from Sitepoint.com details just how overwhelming it is to keep up in a community of literally billions. Working for an internet retailer of artificial Christmas trees has shown me that our attention spans have diminished significantly. You can be sure I would have skimmed that Catone article too if I weren’t so interested in the topic! In our line of work, coming up with ideas to make artificial Christmas trees relevant, interesting, and worth our customers’ time can be taxing. It’s taken years of working for this company to train me in getting and keeping a reader’s and thus, a potential customer’s attention.

Here are five basic tips on getting your readers to visit your site and stay there:

  1. Update regularly.
    Updating your website regularly is one of the most basic things that keep people interested. A blog, website or column that is seldom updated is like yesterday’s newspaper. It is uninteresting, old, and will often only annoy the loyal customer. Keep your website updated, looking fresh and exciting as often as possible. This way, customers will frequently check in to see what’s new. Regularly updating your site is also good for SEO (Search Engine Optimization). This could result in more hits for your website. SEO is its own game and thousands of articles, books, and blogs are dedicated to it, but by and large you need great SEO rankings to get the attention of a web surfer. To learn more, check out this link from SEOMoz.

  2. Update for a reason.
    Like an annoying Facebook friend that updates her status with “I ate a sandwich”, nonsense updates just hog bandwidth and add absolutely no value to your site or product. Unless you’re a public figure, you should refrain from such personal updates. For e-commerce folks, inform your customers of upcoming sales or when new stock arrives. Writers, lecturers, and entertainers almost always use social networking forums and websites to announce a new event or tour. Rile up those customers and fans by posting announcements and news that are relevant, and have these up on the site as often as possible.

  3. Keep it interesting.
    News and information isn’t usually all that exciting… But you can make them sound interesting! Put a creative spin on news. Relate to your target audience by featuring bloggers that have a lot of personality. Get your customers to check out even your most mundane information by presenting it with pizazz!

  4. Web 2.0, Web 3.0 and beyond, just go with the flow.
    Even if your website was one of the first internet retailers of all time, the site should not look like it. Keep your website looking like it was made yesterday, with features that offer the best customer and reader experience that technology offers. Keeping navigation simple is helpful to every customer, from the technologically challenged customer to those who were born to surf… the Web. I’m not saying you should hire the most expensive graphic designers and developers in town. Just keep up with how the online market is competing and you will be fine.

  5. Teach them something new.
    Insights from all over the world or news bits related to your industry go a long way. Feed customers’ curiosity. In our company, we present little news articles and how-to guides on our blog. From DIY Christmas ornaments to strange traditions from across the globe, our blog is a flurry of items that keeps readers and customers coming back for more. I recommend that you blog about everything, from different ways to use your items to eco-friendly methods on how to dispose of the product. Compile the always-popular Top Ten lists of information related to your company and its merchandise. Show record breakers and interesting personas in your industry. You can talk about absolutely anything! Just make sure to teach them something new and keep them curious. This way, you captivate your readers and motivate them to keep coming back to see what else you have to offer.

Now that you’re ready to start churning out that stellar content, here are some tips and tricks to live by:

  • Use a starting statement that is compelling.
  • Write clearly and simply.
  • Write like you’re talking to them.
  • Present information in bullet points or numbered lists so as not to overwhelm readers.
  • Keep it brief. Nobody likes to read things that ramble on. Add relevant photos to articles to keep them interesting and visual.

The internet is an overwhelming source of information, entertainment and excitement. To compete with the billions of other sites your reader may go to, you will have to be clever, compelling and most of all, consistent. Take these tips to heart and pretty soon, you will amass a captive audience that hangs on to your every word.

Renee Bradford works for an online marketer of colorful artificial trees, including white Christmas trees. The website provides artificial Christmas trees for the home. A wife and mother, she is teaching her children essential survival skills like self-reliance and preparedness to prepare them for life’s challenges.

Interested in contributing a guest blog post of your own? Check out the guest blogger guidelines.


Flickr photo courtesy of goXunuReviews

Open Thread: What’s Your Favorite Organizational Tool? (+ a Giveaway)

paper clipUPDATE: Congrats to Julie and guyb for winning this giveaway! You should be receiving an email from Leslie with details very soon.

Earlier this week, I shared how I use online bookmarking to organize my writing clips. Getting (and staying) organized is often among a freelancer’s biggest challenges, so for this week’s open thread, I’d like to share some strategies. Do you use an Excel spreadsheet or a Google document to keep track of assignments? Project management software like Basecamp? Or good ol’ pen and paper? What are your other favorite tools?
As a bonus, my colleague Leslie A. Joy is offering free spots in her new 15-week ecourse, Get Your Workday Together, to two lucky readers. To enter the giveaway, simply leave a comment on this post (and be sure to include your email address or a link to somewhere we can contact you) before midnight EST on Sunday, July 31. Tell us about your favorite organizational tool or tip. Or if you’re still figuring this stuff out, leave an organizational question for Leslie or myself.
Curious about Leslie’s workshop? Read on or check out the full description!
Get Your Workday Together
Workshop designed to teach you the best ways to organize your business, create your business processes, and review how everything is working FOR YOU.
Registration Deadline: August 12, 2011
Course Start Date: August 15, 2011
Course Price: $125 (two lucky readers will score a free spot!)
WHAT’S INCLUDED IN THE COURSE PRICE:
  • Before the course, I will be sending out a detailed course-overview PDF including things like why the order is the way it is, how to get the most out of the course, etc., along with a pre-course worksheet.
  • Every Monday for 15 weeks, I send out an information PDF including an overview, information on the topic, related links to the topic, and a worksheet.
  • Every Thursday, I send out an email answering an questions, posting an ideas people taking the course had, anything I thought of throughout the week-that sort of thing.
  • The worksheets are designed to help people taking the course figure out the best way to make things work for them-what methods they prefer, what works for them, what doesn’t. For example, with organizing files, some people like to organize by date, some people like to organize by content. The worksheet would help decide which method is best for each person. I’m over simplifying this a bit, the worksheet is much longer and there’s more to file organization then that, but you get the idea.
  • Students are encourage to contact me through email or IM/Skype to ask questions, etc. If they need any additional help, I’ll be offering a discount on different services. [ie. Let's say for the week on organizing files-they don't have the time to organize the files themselves, they would be able to hire me at a discount and I'd organize the files based on the worksheet.]
  • I’ll be using the Twitter hashtag #getittogether, so people taking the class can post updates using that as well.
  • After the course, I will be sending out a detailed how to continue to reap the benefits of the course and a post-course worksheet.
Flickr photo courtesy of unclr

Quick Tip: Using Online Bookmarks to Organize Your Writing Clips

Awhile back, I blogged about using social bookmarking tools to boost your productivity. I’ve since switched from Delicious.com to Google Bookmarks, and I created the short video above to illustrate how I organize my writing clips using this online bookmark tool.

Do you use Google Bookmarks or another cloud-based bookmarking tool? Which tool(s) do you use and how do you use them? Would you like to see more of these video tutorials in the future? Leave a comment and let me know!

Guest Post: Pros and Cons of Automated Grammar Review Tools

Editor’s Note: When Dan sent this idea, I had reservations. Call me old school, but I think self-editing is an important skill for writers to cultivate. Still, I use technology in a variety of other ways, so maybe there is something to automated grammar tools. Per my request, Dan agreed to focus on the pros and cons of these tools. I expect this will spark a lively debate in the comments section. But whatever your viewpoint, I hope you’ll keep comments respectful.

By Dan Hinckley

The ability to write correct sentence structure, punctuation, and spelling is so important to learn in today’s world. With technologies like text messaging, instant messaging, and chat rooms, communication methods have been accelerating and as a result English grammar rules are often ignored.

Experts believe technologies are breeding grounds for contractions, abbreviations, and poor grammar. In fact, it’s not expected to always follow formal grammar rules when communicating through these modern communication platforms.

Unfortunately the lack of following grammar rules through modern technologies has allowed these habits to trickle into the classroom and everyday workforce. What many individuals do not understand is their inability to write formally when required may haunt them for their entire lives if unchanged.

Writing skills are a crucial element in the academic world, and even more important in the business world. It will be difficult for people to even get an interview if resumes and cover letters are not written in the correct format. Once hired, promotions will never come if you release emails to co-workers riddled with grammar mistakes.

New grammar checking tools like Grammarly have emerged to assist writers produce content that follows English grammar rules and correct the bad habits developed with lazy writing on electronic devices. These grammar tools can be a great resource, but can also have a negative effect on your writing. Below you’ll find a few Pros and Cons of using automated grammar tools.

grammar check

Pros – How Automated Grammar Tools Can Help Your Writing

Grammar checking applications are a great starting point for getting feedback on your written work. They offer a number of features that can improve your writing:

  1. Grammar tools are programed to read through your writing and check each punctuation mark against all possible punctuation rules.
  2. They are also excellent at finding typos can often be overlooked by peer-reviews. For example, it’s not uncommon for writers to type two words in a row, these tools will identify these possible mistakes and ask if you meant to do this.
  3. Grammar checking tools are also programed to find fragmented sentences, as well as sentence run-ons you might have missed.
  4. Possibly the most important thing grammar tools offer is they help alleviate embarrassment from peers. It is often a good idea to have an automated tool check your work before having peers review it.
  5. They can also teach you correct grammar if you pay attention to the changes they prompt you to make.

Cons – Problems with Automated Grammar Tools

Even though grammar tools can be positive, and are essential for writers to use, they can have negative affects on your writing. Below are a handful of ways that grammar tools can have a negative impact on your writing:

  1. Writers often blindly accept all suggestions from an automated grammar tools may damage the correctness of their work while failing to learn anything about the mistakes they have made. Writers need to understand why grammar tools are suggesting changes to their work so they do not continue to make the same mistake in future works.
  2. Grammar checking tools may try and make changes that disrupt the flow of a sentence. Computers are never as effective as a human being with the ability to make sure a sentence makes sense.
  3. Relying solely on these tools as the only source of editing and grammar check can seriously hinder your ability to produce high quality content.

Grammar tools can be great resources to help writers produce higher quality content. However, they need to be accompanied by writing lab time and even peer review. If you spend the time to learn how to write you will save your self time, produce quality works, and become a better writer and communicator.

Dan Hinckley is a partner at MangoCo, a website design company in Northern Virginia. In addition to building websites he runs a number of blogs across the web and loves writing interesting content for them.

Interested in contributing a guest blog post of your own? Check out the guest blogger guidelines.