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Thursday, October 2, 2008

Managing Multiple Freelance Personas

Anyone who’s read a book on freelance writing has heard the advice: find your niche. I’ve even encouraged other bloggers to specialize because then they can target a specific community and gain a following. It’s good advice in a general sense, because it acknowledges that you can’t be all things to all people and that specializations often mean higher pay.

But when it comes to actually earning a living as a writer, most of us can’t afford to be too specialized too early. In my case, I’d love to spend all my time writing for glossy magazines, but since I’m not a big name like Allison Winn Scotch, it’s not realistic for me right now. (Allison has even branched out into book publishing, which proves my point: diversification is the new black.)

So for now, I’m balancing writing projects for websites and magazines, as well as copywriting writing projects for non-profits and small businesses. It can be a little daunting at times, but I enjoy the variety and having a few steady copywriting gigs helps me sleep at night. Plus, if one client or industry suffers, I won’t suffer financially because my client base is pretty diverse (Peter Bowerman, aka The Well-Fed Writer, recently blogged about diversifying, too).

The trick is to focus on the client or industry you’re talking to. When I’m emailing an editor, I usually leave out the copywriting stuff and play up my publishing creds that relate to the topic or audience we’re discussing. When I’m talking to a potential copywriting client, I emphasize projects that show my track record with that type of writing, whether it’s ghostblogging, web copywriting, or product descriptions. I’ll even tweak my email signature depending on who I’m emailing.

And, of course, I'd think twice before taking an editor's assignment to write an article about one of my copywriting clients, because that might be a major conflict of interest.

But sometimes it can be tough to know which persona to use. Printing two different business cards with a specific, targeted message would be too confusing. If I’m at an alumni event and someone who’s not an editor or a creative director asks for my card, which one do I give them? And if I’m using one business card for both audiences, how do I avoid seeming generic?

My LinkedIn profile is connected to editors, writers, clients, sources, classmates, and people I’ve worked with in previous jobs, so it’s hard to know which aspects of my career should take center stage. My website is another issue, but I think I’ve solved that problem my creating pages that describe these different aspect of my business (to be unveiled very soon), all within the same domain.

I think it ultimately comes down to the direction that I want my business to take. But I’m curious how other freelance deal with the need to be different things to different people but still maintain a consistent brand. Is this something you think about? What have you done to manage your freelance personas?

Next week, look for tips on tailoring your resume to highlight different aspects of your freelance career, but in the meantime check out two more posts from other bloggers writing on a similar theme:

Finding Your Niche: Walking the Tightrope
How to Update This Site to Reflect The Fact That I'm Pimping Two Books

12 comments:

Graham Strong said...

Interesting topic. I am one of those "writer of many specialties" (aka, generalist) and this is something I've wrestled with quite a bit.

Originally, I attacked the problem partially by setting up separate websites. For example, I have my main website, which deals primarily with my writing. I also have a white paper writing website, and until recently, a website design website. I felt that this helped underline each specialization.

Now I'm consolidating those websites, if only to make things easier on me. I'm going back to my old approach: sell people on my writing skills, and offer them basic website and other design services as needed. I've found that a writer who can also do layout tends to be a bit more in demand than a layout person who does writing. (But then, perhaps that's simply where my comfort zone is...?)

I think the bottom line is that you need to sell your strengths, no matter what the gig. Play up the medical writing for the clinic, the legal blog posts for the lawyer, the outstanding SEO results for the SEO marketer. I'll still have places on my website that describes all of these.

And if people are worried about working with "multi-talented" freelancers, well, those once tend to be the higher maintenance clients anyway. Find the ones that will embrace your strengths, not be afraid of them...

~Graham

Susan Johnston said...

@Graham: it sounds like you really get it in terms of diversifying and marketing yourself. Thanks for your comment!

monica said...

I'm struggling with this at the moment. My background is in math, science and research, but I really want to write about food and fitness. As a result, I find I'm taking a lot of tech-writing gigs to pay the bills while I pursue the dream when I have the time. I keep all of my credits on one unified website, then when I'm pitching a story, I'll refer editors to specific writing samples that are relevant to their publication.

Swiss Miss said...

Good topic. I also struggle with this as I am a copywriter trying to break into journalism and I put both on my website, but am always debating if this is a good idea.

Susan Johnston said...

Welcome, Monica and Swiss Miss! I'm glad you can relate.

@Swiss Miss: my predicament is sort of the opposite of yours. I'd like to do more copywriting, but I don't want my website to alienate editors either.

Writer On Task said...

As a beginner, I'm nowhere near the point of "managing" my personas--I'm still trying to create *one*-- but I wanted to comment in general to say, WOW, what a wonderful place! Your blog is packed with so much valuable information. Thanks for sharing your experience. I'll definitely be back to glean :)

Susan Johnston said...

@Writer on Task: Welcome! Glad you found some of this information useful, and feel free to email me or leave comments with any questions on writing. :)

Damaria Senne said...

I used to try so hard to keep my multiple personas separate.
But people suprised me - those who found out that I was also an author of children's stories were warm about it, and I also learnt they told mutual acquintances in the biz.

I think it helped that I was entrenched in people's minds within my niche ( tech biz journalism) so they just saw it as something that didn't affect our dealings.

Most of my copywriting clients are companies I met when i was a fulltime journalist, and the unifying factor was the subject matter. So it was easier to integrate that persona.

But recently, a guy who I met thru tech writing landed a job as editor for a contruction industry pub and he asked me to write a feature for him. At first I was shocked, because I had never written for that sector before and I didn't understand why he thought to assign me the piece. And yes, I was dumb enough to ask:-) He'd pulled together the threads of my multiple skills and interests to paint a picture of me I had never seen.
Moral of that story - sometimes editors who know your work will think out of the box and surprise you.
Caveat: This is my experience and I'm not sure if it applies in the American markets.

Susan Johnston said...

@Damaria: I suspect there IS something that American writers can take from your experiences. That is, people connect with the sum of your experiences and respect your talens. Well done!

writeyouare said...

"And, of course, I'd think twice before taking an editor's assignment to write an article about one of my copywriting clients, because that might be a major conflict of interest."

Might? I'd say it absolutely would. I wouldn't think twice, I'd say no straightaway - and have, on a number of occasions. I cannot take money to write (seemingly objectively) about a company that also pays me to promote its products, end of. In these situations I simply tell editors I am unable to write about X because I do comms work for them.

Dont Forget To Write said...

I don't think focusing on a niche means abandoning all other mediums. I cut my teeth at a family travel website and platformed myself to get into parenting publications and budget travel. But it didn't keep me from selling a real estate piece to the LA Times and a fitness piece to a magazine in Atlanta. It's diversifying.

I also like to show my non-travel clients some of my travel work, but tend to list that last and don't play it up as much. Often they had no idea I was a travel writer and offered me work in that department instead.

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